What you need to find out before you choose your removal company!

9 Must know questions of what you need to find out before you choose your removal company!


Many house removal companies are nothing but trouble, choosing an amateurish or inexperienced removal firm will prove to be a nightmare, this could add extra amounts stress  to an already stressful occasion! It is easy to avoid the bad home removal firms by asking your chosen removal firm the right questions to ensure that they are not only registered but professional, courteous and thorough.

Following our 9 must know questions of what you need to find out before you choose your removal company!

  • Ask for a surveyor

You should always ask for a surveyor to visit you at your property to assess the amount of possessions you wished to be moved. You would not want the removal firm to turn up with 2 vans when you need 3 . You should not be charged for this visit, however please make sure you show everything to avoid last-minute complications.

  • Ask for a written quotation and a fixed price

You should always ask for both, if the job is more difficult than first thought, you will not have additional surplus charges.  House Removal firms can easily run into unforeseen problems, so a fixed price will give you peace of mind.

  • Always request details of removals insurance

Depending on the level of cover , you may have to supplement their standard policy if you have very sentimental items that they do not cover, Many household contents policies do not cover household items when in transit.

  • Look for removal firms with a land line and full postal address

Most companies operate from a mobile and P.O box, you may also want to check online for reviews and double-check they have a legitimate V.A.T number.

  • Are they full uniformed how may workers will you have?

You should always know who is in your house  at all times, if they are uniformed they will be easily identified
  • Do they provide removal boxes and is it included within the price ?

Some removal companies will sell you boxes and some will include it into their price, you should find out if they can be delivered in advance and how many you will need, the best boxes are double walled tape all boxes for protection and security.

  • What type of moving equipment do they have?

A good removal firm should have a supply of moving equipment, a sat nav will help the removal firm get to your destination with ease which will save you waiting for them to arrive, Blankets should be used to wrap large furniture and mattress covers should be used to maintain  hygiene standards. This could make the difference between a good and bad move, so make sure you are fully satisfied.
  • How will they take payment?

Some companies will only take cash, Reputable ones will accept debit cards, credit cards and payment by cheque.

  • Will the movers involved be employees or casual contractors?

Contractors are less likely to worry about your belongings than a full employee, so watch out for removal firms that only hire casual workers.

A wide range of removal services are available upon request 

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