We assess these items individually before agreeing the work. Send clear photographs, dimensions and approximate weights where known, together with details of access at collection and delivery.

Items needing particular attention can include American-style fridge freezers, large mirrors, glass tables, solid wood furniture, gym equipment and oversized wardrobes.

We consider:

– The item’s size, weight, condition and construction.
– Whether suitable parts can be removed for handling.
– Doorways, stairs, lifts and tight turns.
– Parking and the distance to the property.
– The crew, protection and equipment required.
– Any specialist handling arrangements.

Tell us about loose joints, cracked glass, damaged panels or delicate finishes before booking. Appliances must be safely disconnected and prepared for transport.

Some items may require specialist equipment or a separate provider. Any lifting equipment, external access or specialist arrangements must be assessed and agreed in advance. Please check that we can accommodate the item before committing to a collection.