We assess these items individually before agreeing the work. Send clear photographs, dimensions and approximate weights where known, together with details of access at collection and delivery.

Items needing particular attention can include American-style fridge freezers, large mirrors, glass tables, solid wood furniture, gym equipment and oversized wardrobes.

We consider:

– The item’s size, weight, condition and construction.
– Whether suitable parts can be removed for handling.
– Doorways, stairs, lifts and tight turns.
– Parking and the distance to the property.
– The crew, protection and equipment required.
– Any specialist handling arrangements.

Tell us about loose joints, cracked glass, damaged panels or delicate finishes before booking. Appliances must be safely disconnected and prepared for transport.

Some items may require specialist equipment or a separate provider. Any lifting equipment, external access or specialist arrangements must be assessed and agreed in advance. Please check that we can accommodate the item before committing to a collection.

Have your belongings ready for the service you have booked. If you are packing yourself, use suitable boxes, seal them securely and label them by destination room. Keep heavy contents, such as books, in smaller boxes that can be handled safely.

Before the crew arrives:

• Clear hallways, stairs and access routes.
• Separate belongings that are staying behind.
• Empty furniture that needs dismantling.
• Arrange safe appliance disconnection and preparation.
• Keep keys, medication, documents and valuables with you.
• Confirm parking, permits and any booked lift times.
• Keep children and pets safely away from loading areas.

If MNM Removals is providing packing, agree what you need to prepare beforehand. Show the crew any fragile pieces, existing damage or items requiring particular attention.

Use our free moving checklist to keep track of the preparation, and contact us before moving day if anything changes

A survey helps us understand what needs moving and how the crew will access both properties. It is particularly useful for larger households, long-distance moves, substantial garage contents or properties with challenging access.

Depending on your requirements, we may discuss a home visit, walkthrough video or photographs. The number of bedrooms alone does not show the size of your load. A smaller home with full cupboards, a shed and a garage can contain more than a larger, lightly furnished property.

For a useful walkthrough video:

– Show every room and the furniture you are taking.
– Open cupboards to show contents that will need boxing.
– Include loft storage, garages, sheds and outdoor belongings.
– Point out items staying behind.
– Show entrances, stairs, tight corners and the route to the vehicle.
– Identify anything needing extra protection or dismantling.

Tell us about access at your destination too. The assessment helps us plan vehicle capacity, crew requirements and the work included in your quotation.

We assess challenging access before confirming the moving arrangements. Tell us about narrow lanes, low entrances, stairs, lifts, parking restrictions and long carrying distances.

Photos or video help MNM Removals plan suitable vehicles, crew and equipment. Let us know about parking permits, reserved loading areas or booked lift slots so responsibilities and costs can be agreed beforehand.

Tell MNM Removals if unloading depends on completion, funds clearing or an agent releasing keys. We’ll plan around your arrangements and explain how waiting time is handled before you book.

If a delay occurs, keep us informed. We’ll discuss practical options, which may include revised delivery timings or transport to an agreed storage facility, subject to availability and additional charges.

Some long-distance moves can be completed in one day. Others require collection and delivery on separate days, depending on the journey, load size, access and safe driving and working arrangements.

MNM Removals agrees the schedule before you book. If an overnight stop is needed, we’ll explain the arrangements for your belongings and your expected delivery time.